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Three Categories of Water Damage

Three Categories of Water Damage


When you experience water damage, proper drying isn’t the only reason to call in a professional restoration company.  Not all water damages are created equal, and there are different types of water that pose varying risks to your health.  The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) , the non-profit certifying body for the cleaning and restoration industry, categorizes water damages into three different classes.  These classes are based on the level of contamination from the source of the water.  

Category 1: Clean Water

Clean water poses no substantial threat to human health on its own.  It comes from clean and sanitary sources.  Although it’s clean when it comes from the source, clean water is not without risks.  If it’s not extracted and dried promptly, there is always the risk for mold growth.  Additionally, clean water can degrade to Category 2 water if it’s left for too long.  Some sources of clean water include: 

  • Water lines

  • Faucets

  • Drinking fountains

  • Shower heads

Category 2: Gray Water

Gray water poses a health risk to humans, although the risk is usually not significant or life-threatening.  The sources of Category 2 water contain a significant degree of chemical, biological, or physical contaminants that often cause illness or discomfort when the water is consumed and sometimes cause health issues just with exposure.  Some sources of gray water are:

  • Dishwasher and washing machine discharge

  • Toilets containing urine but no feces

  • Sump pump failures

  • Seepage

Category 3: Black Water

The IICRC refers to black water as “grossly unsanitary.”  This water can contain extremely harmful contaminants that can cause illness through exposure and severe illness or even death from ingestion.  It’s extremely important that Category 3 water always be handled only by professionals who are trained in proper safety and sanitation techniques.  Some sources of black water are: 

  • Category 2 water that’s left uncleaned or stagnant

  • Sewers

  • Toilets with feces

  • Sea water

  • Rising water from rivers or streams

It’s crucial to distinguish between the three different categories of water when dealing with water damage because they pose various risks to human health.  It’s particularly important to be aware of the sources of Category 2 and 3 water because they can cause severe illnesses and even death.  No matter the source of the water, it’s always a good idea to call in an IICRC professional to handle the cleaning and drying process to minimize the risk to both property and health.  

Frequently Asked Questions


Most home insurance policies cover sudden and accidental water damage from burst pipes. Check your policy details for specific coverage.

Yes, a broken water heater can lead to a high electric bill. If it's not heating water efficiently, a broken water heater may consume more energy and increase your utility bill.

Yes, if you have a broken water heater, it can potentially lead to carbon monoxide leaks. If you suspect a carbon monoxide leak, call us for an emergency response.

How can carbon monoxide come from a water heater?

While minor leaks can be fixed with DIY methods, it's advisable to consult a professional restoration company, like Accutech Restoration & Remodeling, for significant damage to ensure proper repair and prevent future issues.

Yes, mold can grow under tiles if there is constant moisture or water damage.

Yes, water can seep through grout lines if they are cracked or improperly sealed. You may contact us for help with water leaks and bathroom floor water damage.

Yes, we can remove mold from carpets affected by water damage. We use specialized cleaning techniques to prevent health risks.

Homeowners' insurance typically covers water damage caused by a water heater leak or broken water heater, but it may not cover the cost of repairing or replacing the heater itself. You may contact us for help navigating your insurance claim.

We recommend clearing the area around the damaged drywall to give our technicians easy access.

Preventing flood damage involves proactive measures such as maintaining gutters, ensuring proper drainage around your property, and considering flood-resistant building materials. Accutech Restoration & Remodeling offers tips and resources to help you safeguard your home against future flooding incidents.

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