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Customer Testimonials

At Accutech Restoration & Remodeling, we absolutely love hearing from our clients! We want to know all about your experience with our services, as well as the customer service you received throughout the entire process. Your feedback is incredibly valuable to us, as it helps us continually improve and ensure that you're always satisfied.


Average rating: 4.6

Total reviews: 77

I had a water and mold problem caused by leaking pipes from the floor above my condo. To remediate this problem, dry wall, baseboards, and a bathroom vanity had be torn out. The two technicians - Martin and Cristian - did an absolutely wonderful job! They were hard working, efficient, and careful with my furnishings and belongings. They were able to remove a marble countertop and three large wall mirrors without any damage to them. They were polite, answered questions, and made me feel confident that they were experts with this kind of remediation. I highly recommend Martin and Cristian.

Accutech was nothing less than amazing! Our vacation home caught fire in 2016 and they were there to comfort us throughout the whole process. The house had to be gutted and completely rebuilt. Everyone at Accutech (Erin, Jeff, Rob and Katrina) were very professional and they did a superb job rebuilding our home. We would highly recommend this amazing team and company to anyone needing peace of mind. Did I mention that they took care of everything...I live 1200 miles away.

August 31/20. I received a phone call emergency in MA: "the water heater has burst and flooded your condo and the neighbor underneath!" Where to turn in my desperation for long-distance help?. Accutech's name was suggested. It could not have been more satisfactory in any way! Brad Ries took charge. Estimates were submitted, drying out and cleaning up began. We got a plumber to replace the culprit water tank. Repairs and repainting went forward smoothly. Bills were settled. But in January I called Brad regarding some curling linoleum in a closet: he came to see it promptly. He gave me a sub-contractor's name (flooring specialist). That recommendation was wholly satisfactory: i.e. the contact came to my condo shortly and right on schedule as promised to repair the water tank closet floor. A superb team. All this "crisis" results in an unexaggerated 5 star rating. Gordon L

I am the project manager for a mold restoration project. The owners are out of town, which made communication more challenging. My initial contact was with Rob Hodgson. Rob advised me to contact Bilotta Environmental to measure the mold spore count and prepare a scope of work required for remediation. Based on the scope of work, Rob quoted the cost to complete the required work. There was a need for revised quotes as the work progressed. Rob is an excellent communicator and always delivered the revised quotes promptly. The project was quite involved from a mold perspective—drywall, all the flooring, and wallpaper. Rob is assisting in determining if the cabinets are repairable or more cost-effective to replace. I cannot offer enough praise to Crispen and Martin, who did all the demolition work. They did an excellent job of keeping me informed and helping me make decisions as unique situations came up. They were in constant communication. I always knew when they were coming and when they had to leave to assist on another project, they called me. While Rob was the Project Manager, Crispen and Martin were the keys to successful remediation. I spent my career in the construction industry and knew the value of excellent communication. I never felt out of the loop. The mold spore retest came back clean. I can only hope that the other vendors I will work with will be as efficient and professional as Crispen, Martin and Rob.

We had water enter our condo, which caused significant mold in our walls and in our carpeting. John, the owner, came over the same day we contacted him to analyze the situation. Remedial repairs and remodeling were done, with many moving parts and lots of coordination. Wish we knew all the names of the workers that worked on our project, but hats off to all of them! Quality work. Good people. A special thank you to Katrina, who works in the office. She was outstanding. Thank you to John, the owner, Jeff, Norma and Katrina. It took the efforts of the entire team.

John and Brad Fries are awesome. They provided the best service possible on a time if need.